Overview
Our refund and returns policy lasts 28 days. If 28 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Refunds & Exchanges
For exchange/refunds customers can contact our customer service team to arrange a collection [email protected]. Please allow us two weeks for the collection of items.
You can exchange for any items that is equal to or above the value of the returned item. If the new item is of a higher value, you must pay the difference.
Shipping costs are non-refundable.
Refunds will be issued to the same bank account / credit card that was used for original purchase. We do not provide cash refunds. The refund may take up to 2 billing cycles, after collection, to appear on your credit card statements.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]. OR reach us via facebook/instagram page inbox OR Whatsapp us at customer support number +92 347 2902491
Terms
Items must be in re-sellable condition.
Original tags must be in place.
Return will only be transacted in original country of purchase.
This does not affect your statutory rights.
Damaged goods:
We are sorry if the item you have received is damaged in any way. Please contact customer service centre for assistance at [email protected].
Need help?
Contact us at [email protected]. for questions related to refunds and returns.